Microsoft restores global services after outage
Microsoft announced Saturday the full restoration of its services after a global outage that began Thursday, affecting over 70 countries.
Microsoft announced Saturday the complete restoration of its services after a global outage that began Thursday. The company stated that interventions to fix the problem causing disruptions are finished, and users of Outlook, Teams, and Copilot should no longer experience issues.
The company attributes the incident to a technical problem introduced during an increase in its network capacity. Microsoft has apologized to its clients and confirmed that the outage was not caused by a cyberattack or an artificial intelligence agent. The disruptions affected over 70 countries, impacting businesses, administrations, and individuals.
The return to normal was gradual. Microsoft had acknowledged issues with access to Exchange Online mailboxes in the Americas on Thursday at 17:54 GMT. The company plans to publish a detailed report on the incident after completing its review.
Why it mattersBusinesses and individuals in Benin using Microsoft Outlook, Teams, or Copilot experienced disruptions to their work and communication starting Thursday.