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Togo's CNSS starts pensioner life checks

The social security agency will verify pensioners are alive from November 16 to January 17.

The National Social Security Fund (CNSS) in Togo has launched a life verification operation for all pensioners and annuitants. This campaign, running from November 16, 2026, to January 17, 2027, includes beneficiaries living both in Togo and abroad. The CNSS aims to update its records and improve the reliability of social benefit payments through this initiative.

This operation targets all pensioners and annuitants whose payments were processed up to the end of October 2026. Beneficiaries must complete the process digitally using the Biosecu application for biometric data collection. The CNSS warns that failure to comply by the deadline will result in the suspension of payments starting in January 2027.

The verification process replaces traditional paper-based life certificates with a digital system to prevent fraudulent payments, often called 'phantom pensions,' which occur after a beneficiary's death. This modernization aims to ensure social security resources reach rightful recipients and preserve the integrity of the social security system.

Why it mattersPensioners and annuitants in Togo and abroad must complete a digital life verification by January 17, 2027, or face payment suspension.