EswatiniBank trains agents on ShareSha digital wallet
The bank's digital wallet allows users to send money to any mobile number, even if the recipient is not registered.
EswatiniBank trained agents and residents in Shiselweni on its ShareSha digital wallet on October 27, 2026. The digital wallet allows users to send money to any mobile number, even if the recipient is not registered on the platform. This training took place at Bethesda Church in Nhlangano.
Senior Manager Channels Product Simanga Motsa told agents they were now colleagues of the bank and should work together to ensure customers received assistance. He urged agents to prioritise customer service, stating their relationship with customers was important to the bank’s operations and their own businesses. Eswatini Bank is the only institution offering a digital wallet that can operate independently of a traditional bank account.
Bank representative Thembisa Maseko demonstrated how the public can register for ShareSha using a mobile phone and a national identity document via the Nomakuphi mobile application, USSD code *656#, or a bank branch. Customers can also buy airtime, data bundles, and pay electricity and water bills using the wallet.
Why it mattersEswatini residents can now send money to any mobile number using EswatiniBank's ShareSha digital wallet, improving access to financial services.